Post-Purchase Automation with WooCommerce Shipping Tracking Plugin
Keep all customers informed about their orders, shipments, and eCommerce returns with WISMOlabs transactional messages (email and SMS), shipment tracking, marketing, shipment visibility, analytics, and more with WISMOlabs WordPress Plugin for WooCommerce.
Improve WooCommerce Buyers' Post-Purchase Journey.
WISMOlabs WooCommerce shipping tracking plugin improves customer experience with real-time order visibility, proactive communication that reduces WISMO calls, and optimizes post-purchase that turns customer touchpoints into revenue.
WISMOlabs WooCommerce shipping tracking plugin enhances customer experience by offering real-time order tracking information, reducing support costs through proactive communication, and generating revenue by optimizing the post-purchase journey in e-commerce.
| Feature |  |
 |
|---|---|---|
| Branded Tracking Page | ✕ No | ✓ Yes |
| Branded eCommerce Returns Automation | ✕ No | ✓ Yes |
| Real-time shipment tracking | ✕ No | ✓ Yes |
| Upsell/Cross-sell during post-purchase | ✕ No | ✓ Yes |
| Transactional messages via SMS | ✕ No | ✓ Yes |
| Shipping notifications | ✓ Yes | ✓ Yes |
| Out for Delivery notifications | ✕ No | ✓ Yes |
| Delivered notifications | ✕ No | ✓ Yes |
| Late Shipment notifications | ✕ No | ✓ Yes |
| Undelivered/Returned to Sender notifications | ✕ No | ✓ Yes |
Works well with WooCommerce Shipment Tracking, Shippo, ShipEasy, Odoro, and all shipping plugins and configurations. Read how WISMOlabs revamped the wooCommerce shipping plugin.
WooCommerce Shipping Tracking Notifications
Keep your customers informed with real-time updates on their orders. With WISMOlabs WooCommerce shipping notifications, you can easily provide shipping alerts, delivery status notifications, and order tracking updates to ensure your customers are always informed about their purchases. Don’t let your customers wonder about the status of their orders – give them the peace of mind they deserve with timely and accurate order status updates.
WooCommerce Branded Tracking Page
The tracking page is an essential resource for customers, with the average shopper checking their order status between 3 to 6 times. With WISMOlab’s WooCommerce branded tracking page, not only will your customers receive real-time updates, but they’ll also experience a seamless brand journey that drives repeat sales, enhances customer loyalty, educates clients, and minimizes support tickets.
WooCommerce Upsell/Cross-sell in post-purchase
WooCommerce retailers can take advantage of WISMOlabs’ integration, which includes robust marketing tools designed to target specific customer segments with personalized messages and offers. With detailed analytics, WooCommerce retailers can optimize their marketing efforts for enhanced revenue and improved customer loyalty.
WooCommerce Returns Automation
Enhances customer convenience and significantly reduce support and shipping costs. Seamlessly integrate with eCommerce platforms and logistics networks, with a range of label options including QR code scanning, pre-included labels, or cost-effective shipping labels.
Real-Time WooCommerce Order Status and Shipment Tracking
Stay informed with near real-time information on the location and status of their customers’ orders, ensuring a smooth delivery experience. By leveraging WISMOlabs carrier integrations, WooCommerce retailers can optimize their shipping process and provide their customers with an enhanced experience, leading to increased customer satisfaction and loyalty.
Maximize WooCommerce Revenue, Cultivate Loyalty:
Elevate Your Bottom Line with an Unforgettable Post-Purchase Experience!
Our numbers talk
- 70-90% WISMO Call Reduction
- 15-30 X Incremental ROI from Repeat Sales.
- upto 12 + Extra Touch Points.
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For teams comparing shipment tracking software across ecommerce platforms, the WISMOlabs shipment tracking platform connects WooCommerce order data with carrier events, branded tracking pages, proactive notifications, and delivery exception workflows.
Kyle Keehan
Senior Digital Marketing Strategist
We would get 20 to 25 calls each day from frustrated customers asking us ‘where is my order?’ Now that we’re using the WISMOlabs system, we’re getting 0 to 2 calls each day.
Chris Colinsky
CTO
Lots of great features and customizations are possible to make a great experience for your customers. Very customizable, and excellent support! The WISMO team was right there with us.
Abby Bartholomew
Co-Creator
The product allows for significant customization, letting your customers have a seamless branded experience. And their customer service is amazing; they will do anything to help you get your tracking portal off the ground.
Nelson Fisher
Product Manager
In 6 months savings between platform fees, support costs and headcount are $250k annually.
Andrew Bailey
Integrations Manager
WISMOlabs is the best post-purchase platform on the market. Our CSRs rave about it, just as our customers do to them. Ease of onboarding, outstanding customer support, unlimited customizations, marketing assets, cost-effectiveness.
Noah Solomon
Growth Marketing
In addition to a large decrease in customer inquiries around order status, we’re seeing roughly 15-30x ROI on the amount of incremental sales that we’ve been able to drive through the WISMO status page.
Jason Adams
Label Manager
Great customization and marketing potential. WISMO team is very hands-on in helping us. Killer customer support.
Randall Hidajat
Director of Customer Support
I get responses to my questions extremely quickly. The team is proactive in informing me of what to focus on to better use the platform. Awesome customer experience, and so many possibilities.
Eli Cassis
Senior Manager of Digital Marketing
In less than six months, we more than made back our initial investment just on orders alone. That doesn’t even include the intangibles of much-improved customer experience.
Joshua Hancik
eCommerce Expert & Solution Architect
Customer service requests for order and shipping tracking info are down. We can offer incentives and sales opps on the WISMOlabs landing page.
Shai Halperin
Manager
Customer experience improved with a great reduction in call volume for simple shipping tracking requests or questions.
Tripp Coggins
President
Ensuring a best-in-class post-purchase experience was a top priority for us. Thanks to WISMO, we built a custom tracking page and provided post-purchase notification emails, delighting our clients.
Ankush Thakur
Digital Project Manager
I would highly recommend WISMOlabs to anyone who wants a reliable and efficient order and shipment tracking and notification tool and more.
Tim Luff
eCommerce Systems Manager
Cohesive post-purchase branding experience - Great insight into each step of the carrier delivery process. The data on post-purchase customer engagement is super valuable.
Trevor Funderburk
Director of eCommerce
Easy setup and customization with help from the WISMOlabs team. It brings a branded experience to our tracking rather than going directly to the courier’s website.
Dewey Doan
Chief Executive Officer
Implementation was rather easy and effortless. The overall product is user friendly.
Nina Hadži-Antich
Director of Customer Experience
WISMOlabs is extremely helpful in driving conversion and supporting repeat sales. Great support, great service.