The networks you rely on
Connect major parcel and express carriers, including UPS, FedEx and DHL. Bring their shipment updates into the same view, even when different orders travel with different carriers.
Supported carriers
All your carriers. One connected experience.
With 1,600+ supported carriers, WISMOlabs connects the delivery partners you already use. Global networks, local couriers, postal services and 3PLs come together in one consistent post-purchase experience.
Keep your carrier relationships. Make every delivery feel like your brand.
1,600+carriers and delivery partners
Carrier connectionSupported
Receive available carrier events
Shipment checkpoints and exceptions the connection provides
Then add
Order data + customer context + rules
Turn each carrier signal into the right next step
- Branded tracking
Strengthen your brand and encourage repeat purchases.
- Relevant updates
Reduce WISMO with clear, timely delivery communication.
- Informed support
Resolve issues faster and reduce support costs.
- Global and local carrier coverage
- One consistent shipment view
- White-glove onboarding
Built for your carrier mix
1,600+ carriers. In practice, all your carriers.
From the names everyone knows to the specialist delivering the last mile, WISMOlabs brings your shipping network together. Choose the delivery partners that work for your business and give customers a consistent experience across them.
The specialists that get it there
Regional couriers, last-mile providers and 3PLs are part of the picture, too. Keep local delivery partners connected to the experience your customers expect.
Coverage beyond one market
Connect postal services and international delivery partners. Use available carrier events to keep customers informed as shipments move across networks and borders.
Your carrier mix is the starting point. During onboarding, we map the services, accounts and fulfillment flows you use so the right shipment data reaches WISMOlabs.
What coverage makes possible
Many carriers behind the scenes. Your brand out front.
Customers want to know where their order is and what happens next. WISMOlabs combines carrier events with order details and your business rules to make that answer useful.
One place to track an order
Turn different carrier updates into a clear, branded tracking experience. Give customers delivery context without sending them from one carrier website to another.
The right update at the right time
Use shipment status and customer context to decide when an update will help. Keep customers informed about progress, delays and the next step.
A clearer answer for your team
Bring shipment information into support workflows so agents can understand the delivery situation and respond. Help customers find answers before they need to ask.
Connected from the start
Your carriers. Your systems. We bring them together.
White-glove onboarding connects your carrier mix with your ecommerce platform and the tools your team already uses.
Start with how you ship
Share your carriers, services, shipping accounts and fulfillment flows. We review the connections and information each one needs.
Put shipment data in context
Connect carrier events to orders and customer details. Configure the statuses and business rules that guide your post-purchase workflows.
Make the experience yours
Set up your branded tracking, notifications and support workflows. Review the customer journey with your team before launch.
Carrier coverage, explained
A few practical questions.
What broad coverage means for your day-to-day shipping operations.
Does WISMOlabs support the carriers we use?
WISMOlabs supports 1,600+ global and local carriers, postal services, couriers and 3PLs. In practice, that means coverage for your carrier mix, from major networks to specialist delivery partners. During onboarding, we review your specific carriers, services and accounts and confirm the connection requirements.
Do we need to change carriers to use WISMOlabs?
No. WISMOlabs works with the delivery partners you already use. You keep your shipping relationships while WISMOlabs connects the available shipment events to branded tracking, notifications and support workflows.
What does a supported carrier connection provide?
A supported connection brings the shipment events made available by the carrier into WISMOlabs. WISMOlabs normalizes those events and combines them with order information, customer context and your business rules. Event detail and timing can vary by carrier and service.
Do we need our own carrier account or API credentials?
Requirements depend on the connection. Some carriers require an active shipping account, API credentials or additional shipment details. We review those requirements for your setup during onboarding.
What if we use a specialist carrier or add a new one?
Share the carrier and the services you use with our team. We will review the available connection and any setup requirements. If a new connection is needed, we can assess the available event source and your operational needs.
Can we connect carriers with our ecommerce and support tools?
Yes. WISMOlabs connects shipment information with ecommerce platforms and post-purchase tools, including marketing and support workflows. Your onboarding plan maps the carrier data, order information and integrations needed for your setup.
See integrationsBring every delivery back to your brand.
See how WISMOlabs connects your carriers, orders and customer experience. We’ll walk through your carrier mix and the workflows that matter to your team.
Book a demo