Customer stories
Nootropics Depot: 50% reduction in negative reviews
See how Nootropics Depot used WISMOlabs post-purchase communication to reduce negative reviews by 50% and improve customer confidence after checkout.
Author profile
WISMOlabs Team posts and publications
Recent articles
eCommerce logistics
Setting Up Automated Delivery Alerts in Magento with WISMOlabs
For the current extension and marketplace details, see the WISMOlabs Magento order notifications and shipment tracking extension.
eCommerce Marketing
Setting Up Post-Purchase Marketing in Magento
E-commerce success extends far beyond the initial sale. In the digital marketplace, what happens after a customer clicks "buy" can determine whether they
News and Events
Setting Up Post-Purchase Upsells in Magento: A Comprehensive Guide
In today's competitive e-commerce landscape, maximizing revenue from existing customers is crucial for sustainable business growth. Post-purchase upselling
Clients
Analyzing Customer Service Efficiency in Magento
U.S. companies could save over $35 billion annually just by improving customer satisfaction. This staggering statistic highlights the vital importance of
Compare
Best Shipment Tracking Platforms Compared for Ecommerce
Compare shipment tracking platforms for ecommerce by carrier visibility, branded tracking pages, notifications, WISMO reduction, and post-purchase control.
News and Events
15 Ways to Improve Magento Shipping Tracking: A Strategic Guide for E-commerce Excellence
In today's hyper-competitive e-commerce landscape, the ability to provide seamless order and shipping tracking isn't just a luxury — it's a critical
News and Events
Proactive Customer Service Strategies for Magento: Tools, Tips, and Trends
In today's competitive e-commerce landscape, exceptional customer service serves as a critical differentiator for Magento merchants. Implementation of
News and Events
Improving Magento Post-Purchase Experience with WISMOlabs Solutions
Providing a great post-purchase experience is really important for keeping customers happy and getting them to buy again. WISMOlabs has some cool tools to
Customer Experience
Boost Subscription Box Success and reduce churn with Post-Purchase Analytics
The subscription box industry is growing fast. In 2021, it made $22.7 billion and might reach $65 billion by 2027. With so many companies joining in, it's
eCommerce Marketing
Top 5 Blockchain Solutions for WISMO Reduction in E-commerce
E-commerce businesses want to make customers happy and save money. One big problem they face is "Where Is My Order?" (WISMO) questions. These questions take a
eCommerce Marketing
Boost Sales with Custom Post-Purchase Upsells
As an e-commerce retailer, you want to increase sales and make customers happy. One great way to do this is by customizing post-purchase upsells. This guide