Post-purchase experience experts sharing their ideas and knowledge helping retailers to win consumer loyalty.
The ecommerce landscape has become very competitive. We buy everything online. Optinmonster estimates that in 2022, there were 268 million online shoppers in the United
Buyer’s remorse, we’ve all been there. Seconds after clicking the “buy” button we begin wondering if we made the right choice. In his book “The
If you sell your products online, you already know how important, and challenging, shipping options can be. Overall, ecommerce retailers need to find the right
As an online merchant, it’s important to provide a seamless and satisfactory post-purchase customer experience. However, it can be challenging to keep track of orders,
Klaviyo is an email and SMS marketing platform designed for e-commerce businesses where retailers can send marketing emails and/or sms. Klaviyo tools make it an effective
As an e-commerce retailer, it’s crucial to constantly strive for ways to increase customer satisfaction and drive sales. One effective strategy is to encourage repeat
In today’s competitive eCommerce landscape, it’s not enough to just have a great product or a user-friendly website. The post-purchase experience includes everything: order processing,
eCommerce retailers are constantly looking for ways to improve customer experience to drive sales. One of the most important ways to do this is with
What is WISMO and How To Reduce It? WISMO impact on eCommerce business and WISMO reduction strategies. “Where’s my order?” is a common question from
Introduction Are you looking for a leading alternative to Narvar? While a lot of store owners rely on their shipping partners to provide more in-depth
