Get the tools you need to monitor post-purchase logistics effectively.
Tracking Information
WISMOlabs integrates with various shipping carriers, such as UPS, FedEx, DHL and many more, to track packages and monitor their delivery status. This provides retailers with real-time updates on the location and status of their customers’ orders.
Delivery Alerts
Send automated delivery alerts to customers and retailer support teams, keeping everyone informed of the status of orders, including any delays or changes in delivery times.
Carrier Performance
Identify which carriers are performing well and which ones may need to be replaced or optimized with a modern dashboard that displays the performance of different carriers. Delivery times, events statuses, and other metrics.
WISMOlabs provides an overall reduction of WISMO calls by 70 to 95%
Our customers say it best
Our CSRs rave about WISMOlabs, just as our customers do to them.
Andrew BaileyIntegration Manager, Word Wide Golf
Customer service requests for tracking info are down.
Joshua HancikDirector, Ella Paradis
Customer experience improved with a great reduction in call volume.
Shai HalperinSenior Web & Digital Marketing Manager, DiBruno